The customer upon the receipt of the product is responsible to check the intact packaging and condition of the goods received to discover any defects in the product, within 2 working days.

Exchange of a purchased item can be made for the same item in a different size and/or colour or for an item of equal or greater value, depending on availability.

 Return shipping costs are the responsibility of the customer.

Please note that all returned items must be unused and in their original packaging with their tags attached. We will not accept returns if items are damaged or soiled.

If you have any questions concerning returns and exchanges contact us at info@royalhemp.gr.